Terms and Conditions
Welcome to True Fortune. This page outlines the terms and conditions that govern your use of our services and website. By creating an account and participating in any games, you are agreeing to be bound by these rules. It is crucial that all players read, understand, and accept these conditions before they start playing. The framework provided here ensures a fair, secure, and regulated gaming environment for everyone. For any queries not covered here, you can find more information on our True Fortune contact us page. These regulations form a legally binding agreement between you and the casino.
Player Account and Responsibilities
To play at the True Fortune online casino, all users must register for a personal account. Players must be at least 18 years of age and reside in a jurisdiction where online gambling is legal. It is the player’s sole responsibility to ensure they comply with their local laws. Each player is permitted only one account, and any additional accounts may be suspended. You are responsible for maintaining the confidentiality of your login details.
As a player, you agree to:
- Provide accurate and truthful information during registration.
- Keep your personal details updated.
- Not share your account with any third party.
- Inform us immediately of any unauthorised use of your account.
Deposits and Withdrawals
All financial transactions are processed through secure payment gateways, supporting methods like Visa, Skrill, and Bitcoin. The minimum deposit is £20. Before a first withdrawal can be processed, players must complete a Know Your Customer (KYC) verification procedure by providing valid identification documents. This is a standard security measure to prevent fraud and comply with anti-money laundering regulations. Withdrawals are subject to processing times and limits, which are detailed on the payments page.
Bonus Policy
True Fortune offers various bonuses and promotions. All offers are subject to specific terms and conditions, which will be provided at the time of the offer. Unless stated otherwise, bonuses are subject to a standard wagering requirement of 40x the bonus amount before any winnings can be withdrawn. Game contributions towards wagering requirements vary; for instance, slots typically contribute 100%, while table games may contribute less. Players should always review the rules for each specific promotion.
Fair Play and Prohibited Activities
We are committed to providing a fair gaming environment. All our Random Number Generator (RNG) games are provided by reputable software developers to ensure random and unbiased outcomes. Any form of fraudulent activity, collusion, or use of unfair software is strictly prohibited. Engaging in such activities will result in immediate account closure and forfeiture of any balances. We reserve the right to review gameplay and transaction logs to ensure compliance with our policies.
Account Closure and Responsible Gambling
Players may request to close their account at any time by contacting customer support. We are dedicated to promoting responsible gambling and provide several tools to help players manage their activity. These tools include setting deposit limits, session limits, and the option for self-exclusion. We encourage anyone who feels their gambling is becoming a problem to use these features and seek professional help.
Changes to Terms and Conditions
The True Fortune platformreserves the right to amend these terms and conditions at any time. Any significant changes will be communicated to players in advance or upon their next login. Continued use of the website and its services after any modifications constitutes acceptance of the new terms. It remains the player’s responsibility to periodically review this page for updates.